📄 Thronemart Cancellation Policy

At Thronemart, we understand that plans can change. Our cancellation policy is designed to be simple and transparent for your convenience.

🕒 Order Cancellation

• a. Orders can be canceled free of charge within 24 hours of placement.
• b. Contact our Customer Support Team with your order ID to cancel.

🚀 Same-Day Delivery Orders

• a. Cancellations must be made at least 3 hours before scheduled delivery.
• b. If canceled in time, a refund will be processed promptly.

📦 Pre-Order & Scheduled Delivery

• a. Orders must be canceled at least 6 hours before the scheduled time.
• b. Eligible cancellations will be refunded accordingly.

💳 Refund Process

• a. Refunds are initiated once the cancellation is approved.
• b. Amounts will be refunded to your original payment method or as store credit.
• c. Processing times may vary by payment provider.

⚠️ Late Cancellation or No-Show

• a. Late cancellations may result in a cancellation fee.
• b. No refund for missed deliveries or failure to cancel on time.

📌 Please Note

• All cancellation requests are subject to verification and approval.
• If an item is already prepared or dispatched, it may not be eligible for a refund.
• Perishable items cannot be canceled once packed or out for delivery.

If you have any questions or need help with a cancellation, please contact our Customer Support Team.

✅ Thank you for choosing Thronemart!